Suspension temporarily restricts the hosting service. It can occur in an eligible managed lifecycle when a renewal remains unpaid beyond the applicable grace period.
Termination is a destructive administrative action and is not used automatically as the normal overdue step.
This distinction is important because a temporarily suspended account can be eligible for recovery after the relevant issue, such as an overdue renewal, has been resolved.
You should still treat suspension seriously. Website and hosting functions can be unavailable while the service is suspended.
Pay the applicable renewal invoice promptly and confirm that the payment has been verified.
If you have resolved the billing issue but the service remains suspended, contact Kimnet support with the service and invoice details.
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