When Kimnet has issued the renewal invoice, open the invoice and verify that it relates to the correct hosting service and renewal period.
Complete payment using an available payment method. The payment must be verified before the invoice is considered fully paid.
For eligible managed hosting services, verified renewal payment is used by the lifecycle system to keep or return the service to the appropriate active state.
If the service was suspended because the renewal remained unpaid beyond the allowed lifecycle period, verified payment can trigger recovery for an eligible managed service.
Do not pay an unrelated invoice and assume the hosting renewal is settled. Confirm the invoice's line items and reference.
After payment, review both the invoice status and hosting service status.
If the invoice shows paid but the hosting service does not recover as expected, contact support rather than submitting a duplicate payment.
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