Understanding Your Kimnet Invoice
Learn how to read an invoice and distinguish its amount, status, due date and related service.
How to Pay an Invoice
Complete payment against the correct Kimnet invoice and wait for server-side verification.
How Paystack Payments Work
Understand the verification process Kimnet uses for payments completed through Paystack.
How to View Your Payment History
Review payments recorded on your Kimnet customer account.
Understanding Hosting Renewal Dates
Know what your hosting next due date means and why it is separate from domain renewal.
How to Renew Your Hosting Service
Pay the correct renewal invoice to extend an eligible managed hosting service.
What Happens When an Invoice Becomes Overdue?
Understand overdue billing and how it can affect an eligible managed hosting service.
Understanding the Kimnet Wallet
Learn how currency-specific wallet funds can be used for eligible Kimnet invoices.
How to Add Funds to Your Wallet
Add account funds through the supported payment flow and verify the resulting wallet balance.
How to Pay an Invoice Using Your Wallet
Use an available wallet balance for a full or partial eligible invoice payment.
Understanding Account Credit and Credit Notes
Distinguish formal accounting credit notes from spendable Kimnet Wallet funds.
Understanding Coupons and Promotional Discounts
Learn how Kimnet promotion codes are validated and applied to eligible orders.
What Happens After a Successful Payment?
Understand how a verified payment triggers the next action for the item you purchased.