Wallet funds can be added through supported payment methods and recorded in an immutable wallet ledger.
Wallet balances are maintained separately by currency. Funds in one currency are not automatically converted into another currency.
When an eligible invoice is payable in a currency for which you have sufficient wallet funds, you can use the wallet toward that invoice. The system can support full or partial wallet payment according to the invoice and available balance.
Wallet transactions are separate from external payment-gateway collections so that the movement of account funds remains traceable.
A formal credit note is not automatically the same as wallet money. Credit notes are accounting documents unless a separate approved process places spendable funds into the wallet.
Review your wallet ledger when checking how funds were added or used.
If a wallet transaction appears incorrect, contact Kimnet support with the relevant invoice and transaction information.
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